IT Monitoring
We Watch Your IT. So You Don't Have To.
Intech's proactive monitoring service keeps a continuous eye on your servers, networks, and endpoints — identifying and resolving issues before they cause downtime, data loss, or disruption to your business.
Proactive vs Reactive
Proactive, Not Reactive.
Most businesses only discover IT problems when something breaks — a server goes down, a user can't log in, or a backup silently fails. By that point, productivity has already stopped and the damage is done.
Our remote monitoring and management (RMM) platform watches your entire IT estate in real time, 24 hours a day, 365 days a year. Automated alerts fire the moment a threshold is breached — and in many cases, our systems fix the problem automatically before it ever impacts a single user.
Live Dashboard — What You Get
99.9%
Uptime Target
<15 min
Alert Response
24/7
Active Monitoring
100%
Visibility
Monitoring Scope
What We Monitor
Full-stack visibility across every layer of your IT infrastructure.
Server Monitoring
CPU, RAM, disk usage, service health, event logs, and performance metrics tracked continuously. Automated alerts when thresholds are exceeded, with remote remediation for common issues.
Network Monitoring
Routers, switches, firewalls, and wireless access points monitored for availability, latency, and throughput. Instant alerts for link failures or unusual traffic patterns that could indicate a security incident.
Backup Verification
Silent backup failures are one of the most common — and catastrophic — IT problems. We verify every backup job, every day. Failed or incomplete backups trigger immediate alerts and investigation.
Security Event Monitoring
Failed login attempts, privilege escalations, unusual access patterns, and suspicious process activity are all flagged in real time. Early warning of breaches before attackers establish a foothold.
Patch Management
Missing patches are the most common attack vector. Our platform automatically deploys Windows and third-party software updates outside of business hours, keeping every device secure and up to date without disrupting users.
Monthly Reporting
Clear, jargon-free monthly reports showing your infrastructure health, alerts raised, patches applied, and any actions taken. Full visibility into your IT performance and the value of your investment.
Smart Responses
Monitoring with Automated Remediation
Many common IT issues can be resolved automatically — without any human intervention. Our platform uses scripted remediation to fix problems the moment they're detected, often before anyone notices anything is wrong.
When automated fixes can't resolve an issue, an alert is immediately raised with our support team who investigate and resolve manually — with full context already captured by the monitoring platform.
Service restarts
Crashed services detected and restarted automatically in seconds
Disk space cleanup
Temp files and old logs cleared when disk usage exceeds thresholds
Security scans
Scheduled malware scans and automatic quarantine of threats found
Update deployment
Patches and updates pushed overnight without disrupting working hours
Stop Finding Out About Problems the Hard Way.
Get in touch to discuss how proactive monitoring can reduce downtime, improve performance, and give you complete visibility of your IT infrastructure.
Mon–Fri 8:30am–5:30pm · Emergency support 24/7
Start Monitoring Today