Microsoft Teams Telephony
Your Calls, Inside Teams
Turn Microsoft Teams into a full business phone system. Make and receive calls on your existing landline numbers directly in Teams — on desktop, mobile and web.
Teams Phone
Turn Teams into your business phone system
Most businesses already use Microsoft Teams for chat and video meetings. Teams Phone adds the missing piece — the ability to make and receive external phone calls using your existing business numbers, all within the same application.
There's no need for separate desk phones, although they're fully supported if you want them. Calls route through Teams on your desktop, mobile and web browser, so your team can answer business calls from anywhere. One app for everything — calls, chat, video and files.
Intech handles the entire setup, from Microsoft licensing and SIP trunk provisioning to number porting and call flow configuration. We manage Teams Phone as a fully supported service, so your team just picks up the phone and it works.
Teams Phone at a glance
Calls, chat, video & files in one place
Desktop, mobile & browser
Keep existing numbers with free porting
Microsoft SLA uptime guarantee
Key Features
Everything you need from a phone system — inside Teams
Inbound & Outbound Calling
Make and receive calls on your business numbers directly in Teams. Supports DDIs, hunt groups, ring queues and auto-attendants.
Managed SIP Trunks
We provide SIP trunk connectivity from Gamma and BT Wholesale, giving you better call rates than Microsoft Calling Plans. Keep your existing numbers with free number porting.
Auto-Attendants & Call Queues
Professional call routing with IVR menus, time-based routing, voicemail, call queues with overflow handling and callback options.
Number Porting & DDIs
Keep all your existing phone numbers. We handle the porting process end-to-end with zero downtime. Add new DDIs and ranges as needed.
Call Recording & Compliance
Policy-based and on-demand call recording for compliance, training and quality assurance. Recordings stored securely in the cloud.
Reporting & Analytics
Call quality dashboards, usage reports, adoption analytics and real-time call monitoring through the Teams admin centre and Power BI.
Why Managed SIP Trunks?
Better rates, better reliability, better support
Microsoft's own Calling Plans are expensive and limited. They lock you into Microsoft's own carrier network with restricted number ranges, high per-minute rates and support that goes through a global queue.
Intech takes a different approach. We connect Teams Phone to managed SIP trunks from Gamma and BT Wholesale via a certified Session Border Controller (SBC). This gives your business significantly lower call costs — especially for international and mobile calls — along with more flexibility over number ranges and local, direct support from our team rather than a Microsoft support queue.
Ready to make Teams your phone system?
Call us on 023 8024 2525 or get in touch for a free consultation and quote.
Mon–Fri 8:30am–5:30pm · Emergency support 24/7
Get a Teams Phone quote